When I download your plugin I get an empty zip file

Sometimes downloads from our website don't work properly. On installing the plugin, you may get an error message that looks something like this:

JFolder: :files: Path is not a folder. Path:
/home/website/public_html/tmp/install_4d9ed6a77748e
JFolder: :folder: Path is not a folder. Path:
/home/website/public_html/tmp/install_4d9ed6a77748e
JFolder: :files: Path is not a folder. Path:
/home/website/public_html/tmp/install_4d9ed6a77748e
JInstaller: :Install: Cannot find Joomla XML setup file

This problem only seems to occur in Internet Explorer. It is know issue with Microsoft browsers. To make sure you get the best download, we recommend using Firefox or Chrome to download our plugin.

 

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Questions about our plugin?

We know, our documentation is limited. That´s because we believe our plugins are easy to use. Do you want us to add more information? Let us know your question and we will add the answer to the documentation!
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